How long should I expect to wait for my certification card?

When you have filled out your QC form via your “My Courses & Cards” page AND your instructor has entered your course evaluation, your certification will be placed in the print queue and normally processed in 1 week or less. You will receive email notifications both when your card is placed in the queue and when it has been mailed. If you have not already done so, verify that your contact information on the Student Information page of your Student Profile is correct to ensure timely delivery.

If you haven’t received your card 4-6 weeks after your class is over (international mail can take up to 4-6 weeks for delivery) and have filled out your QC form and updated your contact information, then please contact