I don't have my certification card, but I need it in order to go diving. Is there anything I can do?

If your certification is new, once your instructor has entered your evaluation and you have submitted the QC form, you can access a digital copy of your card from your My Courses & Cards page.

If you do not have your certification card, either because you haven’t received it, have lost it, realized it needs to be renewed, or forgot it when traveling, please contact info@gue.com or 1-800-762-DIVE (3483) and provide all of your pertinent information. We will do everything we can to help resolve your issue based on the circumstances surrounding your request.


If you haven’t received your card yet, please be sure you have filled out your QC form. Please note that if a card is requested to be sent any other method than USPS First Class, you will be required to cover the shipping cost.