I just purchased an electronic file but the link in my “My Files” section isn’t active.

If you purchased the electronic file by itself, the link should be active within one hour from purchase, once the system auto completes your order. If the electronic item was purchased in the same transaction as tangible objects that require shipping, the link will be active as soon as those items are shipped. If for some reason you need the file right away, please contact info@gue.com or 1-800-762-DIVE (3483).

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